Dynamics 365

Dynamics 365 Customer Engagement

Learn to configure and administer Dynamics 365 Sales, Customer Service, and Marketing modules.

5 MonthsLive Instructor-Led

What you'll learn

Sales and customer service configuration
Marketing automation basics
Power Automate and Power Apps integration
Data modelling with Dataverse

Programme outcomes

Administer CE environments end-to-end
Build custom workflows and automations
Prepare for Microsoft certification exams

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